Benefits of Outsourcing IT Services – Part 2

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This is the second post in our three-part blog series on the benefits of outsourcing IT services. Last month we provided details about these three Benefits of Outsourcing IT Services:

  • Keeps Specialized Labor Costs Low
  • Keeps IT Hardware & Software Costs Low
  • Addresses Specific IT Problems

Outsourcing your IT services can definitely save you on IT costs for hardware, software and labor, but it also has a lot of other benefits as well.

Levels the Playing Field

A small business simply cannot provide the IT services that a large company can. It costs too much and there is too steep of cost when you consider the salaries of IT specialists, hardware, training and certification costs. One way to offset this is outsourcing IT services. Because these costs are handled by the outsourcing company, you can get the best of both worlds. Access to the best knowledge and technology that targets your specific IT needs without the additional overhead.

Outsourced IT services for Chattanooga, TN

Allows You to Focus on Core Business

Your core business–whether you have a medical practice, manufacturer, law firm, accounting practice, etc.–is not IT. And any time you spend dealing with IT issues takes away from your focus on your core business. IT problems can cripple a business, so a good practice is to focus your attention on the activities that will grow your business and provide a greater return on your time and energy investment. Outsourcing IT services to a third-party is a natural solution to this problem.

Provides 24/7/365 IT Support

In a world where most businesses are expected available 24/7 and respond to a problem within hours (if not minutes), IT problems are not acceptable. A website outage or a server crash can result in lost sales, or even lost customers. But small businesses do not have IT experts on staff that can be on call 24/7/365 to monitor your network and website. Outsourcing IT services to a third-party can give you this level of service without out the excessive overhead. Outsourced IT services can identify and resolve issues as they occur as well as analyze your network to prevent future problems due to upgrades, updates and patches. Other services provided by an IT outsourcing company may include software installation and updates, help desk services, data backup and IT auditing and inventory control for hardware and software.

Implements Disaster Recovery

Most small businesses do not have the time or the critical knowledge needed to put together a disaster recovery plan. Whether the disaster is one due to a physical calamity–a fire, major storm, flood–or a virtual one such as an outage caused by a cyber-attack, your businesses data must be protected. Disaster can strike at any time and the loss of–or damage to–that data can knock out your business indefinitely. An IT outsourcing service provider can provide a detailed disaster recovery plan for your business as well as provide backup for your data either off-site or using the cloud. Having disaster recovery experts available can help mitigate the disaster and get your business back on its feet fast.

Ready to Outsource Your IT Services?

Scenic City Business Solutions is a local Chattanooga-based company that has provides outsourcing IT services for small businesses. Complete our simple online contact form, email us at or call (423) 777-4822, for more information.

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