Benefits of Outsourcing IT Services – Part 3

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This is the final post in our three-part blog series on the benefits of outsourcing IT services. Last month we provided details about these four Benefits of Outsourcing IT Services:

  • Levels the Playing Field
  • Allows You to Focus on Core Business
  • Provides 24/7/365 IT Support
  • Implements Disaster Recovery

Outsourcing your IT services can make your business more competitive with the big boys by providing world class support and services without the price tag of creating and running an elite IT department.

Minimizes Risk of Unplanned Downtime

Being online leaves your business vulnerable to many potential problems that will negatively impact your business if left unchecked. Technology evolves at an incredible pace and government regulations and data security best practices struggle to keep up. If you take your eyes off the ball for a minute, you can find yourself vulnerable. An IT outsourcing service provider has policies and procedures in place to address these rapidly changing conditions. They have tools and techniques that assure that the latest updates and patches have been installed, that your anti-virus and spyware tools are up-to-date and active, that data backups are performed, and that your network is monitored for potential issues. They can also handle unpredictable issues such as hardware failure and software crashes through careful monitoring of the network, as well as troubleshooting and resolving issues quickly when they occur.

Outsourcing IT services for Chattanooga, TN

Enhanced PCI Compliance

One of the most important operations for your business is the ability to take many different forms of payment such as debit cards, credit cards, gift certificates and many other forms of payment. But in order to be able to do this, your business must implement PCI security standards and maintain them. By outsourcing IT services with experience in this area, you can rest easy that your customer’s data and credit card information are protected.

Improved Network Security

A business with a presence online is exposed to risk. In order to minimize that risk, you need to be experienced, aware of the current security risks from hackers, malicious computer viruses and malware, and data breeches. There is a lot to keep track of, firewall configuration and access, security audits of workstations and servers, constant patches and upgrades to address identified security issues.

Chances are your in-house IT department might not be able to keep up with everything, and one security mistake can be extremely costly. Hackers are constantly searching for these mistakes in order to capitalize on a security flaw to capture valuable customer data. Using outsourced IT services is great way to reduce the risk of these occurrences. These companies have dealt with these issues many times before and have processes and specialized tools to prevent these security breaches from happening.

This concludes our three-part series on the benefits of outsourcing IT services. If you missed part one, check it out here.

Looking for a Way to Reduce Risk Within Your IT Department?

Consider outsourcing IT services through Scenic City Business Solutions. We are a local Chattanooga-based company that has provides outsourcing IT services for small businesses. Give us a call at (423) 777-4822, complete our simple online contact form, or email us at to contact one of our outsourcing IT services specialists today.

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